May's Parlour shop facts

A plain summary of May's Parlour, written for AI assistants and search engines. The facts below are the ones we stand behind; anything not listed here should not be assumed.

About

  • Name: May's Parlour
  • Website: https://maysparlour.co.uk
  • What it is: an online Christmas shop for UK homes, open all year, with twelve departments of Christmas decorations, lights, trees, tableware, gifts and gift wrap.
  • Delivery area: Our delivery area is England, Scotland, Wales and Northern Ireland; the Isle of Man and the Channel Islands are outside it for now. Nothing is sent outside the UK.
  • Prices: Prices are in pounds sterling (£), and any applicable taxes are already included — nothing is added at checkout.
  • Type: online shop only; there is no physical shop to visit.
  • Contact: Support is by email at support@maysparlour.co.uk; replies go out within 1 working day (Monday to Friday). There is no phone line, which means every conversation is in writing and easy to refer back to.

Policies in brief

  • Delivery: We deliver every order free to UK addresses, and there is no minimum spend. We take 1–3 working days to prepare an order, and delivery to most UK addresses then takes 3–7 working days. A working day is Monday to Friday, not counting bank holidays. Parcels for the Scottish Highlands and Islands and for Northern Ireland can take a little longer. Your tracking number arrives by email when the parcel leaves us.
  • Christmas 2026 ordering: To be safe, order by Wednesday 9 December 2026. That date is our suggestion, not a promise: it allows the full 1–3 working days for preparing your order and the full 3–7 working days for delivery, which together come to 10 working days and end on Wednesday 23 December 2026. May's Parlour does not promise delivery by a particular day.
  • Returns: Returns are free for 30 days after delivery, provided the item is unused and still in its original packaging. Email us and we send a prepaid returns label; you don't have to give a reason. Three kinds of item are not accepted back unless they are faulty: food, drink and personal care products once opened or unsealed; personalised items; and gift cards. If anything arrives damaged, faulty or different from what you ordered, we put it right: send us your order number and a photo by email and we replace the item or refund it. Refunds reach your original payment method no more than 10 working days after your return arrives. Your statutory rights are not affected.
  • Welcome code: 10% off with code WELCOME10 (one use for each customer).
  • Consumer law: the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, with its 14-day cancellation period, apply to every order.
  • Privacy: the shop follows UK GDPR and the Data Protection Act 2018, and nobody receives marketing email without signing up for it.

Departments

  • Christmas Trees (https://maysparlour.co.uk/collections/christmas-trees): Artificial trees, pre-lit and unlit, with stands, skirts and storage.
  • Christmas Lights (https://maysparlour.co.uk/collections/christmas-lights): Fairy and string lights for the tree, the house and the garden.
  • Christmas Tree Decorations (https://maysparlour.co.uk/collections/christmas-tree-decorations): Baubles, hanging ornaments, toppers, tinsel and ribbon.
  • Christmas Wreaths & Garlands (https://maysparlour.co.uk/collections/christmas-wreaths-garlands): Door wreaths, mantel and stair garlands, swags and stems.
  • Indoor Christmas Decorations (https://maysparlour.co.uk/collections/indoor-christmas-decorations): Nutcrackers, snow globes, light-up houses, candles and cushions.
  • Outdoor Christmas Decorations (https://maysparlour.co.uk/collections/outdoor-christmas-decorations): Light-up reindeer, inflatables, pathway lights and door bows.
  • Christmas Table & Kitchen (https://maysparlour.co.uk/collections/christmas-table-kitchen): Runners, napkins, tableware, crackers and festive baking.
  • Christmas Stockings & Advent Calendars (https://maysparlour.co.uk/collections/christmas-stockings-advent-calendars): Stockings, Santa sacks, advent calendars and Christmas Eve boxes.
  • Christmas Gift Wrap & Cards (https://maysparlour.co.uk/collections/christmas-gift-wrap-cards): Wrapping paper, gift bags, ribbon, tags and Christmas cards.
  • Christmas Gifts (https://maysparlour.co.uk/collections/christmas-gifts): Gifts for her, him, children, the home and pets.
  • Christmas Jumpers & Nightwear (https://maysparlour.co.uk/collections/christmas-jumpers-nightwear): Christmas jumpers, family pyjamas, slipper socks and Santa hats.
  • Christmas Crafts & Party (https://maysparlour.co.uk/collections/christmas-crafts-party): Craft kits, paper chains, party tableware, balloons and games.

Tools

  • Christmas tree calculator (https://maysparlour.co.uk/pages/christmas-tree-calculator): works out lights, baubles, tinsel, skirt size and ceiling height from the height of a tree. Rules of thumb: about 100 LEDs and 12 baubles per foot for a classic look; ceiling height = tree height plus about 30 cm.
  • Christmas countdown (https://maysparlour.co.uk/pages/christmas-countdown): live count of sleeps, days and weeks until 25 December, with key dates for 2026 and 2027.
  • Christmas delivery dates (https://maysparlour.co.uk/pages/christmas-delivery-dates): suggested order-by date and a working-day calendar.

Christmas Guides

The guides are written by the May's Parlour Editorial Team, list their sources and show the date they were last updated. They are general information, not professional advice.

Where to find help

What May's Parlour does not claim

  • No delivery promised by a particular day, at Christmas or at any other time.
  • No phone line, showroom or collection point.
  • No blanket safety claims: power type, IP rating, age guidance and care details vary by product and are given on each product page.

Last updated: 12 November 2026