Quick answer: We deliver every order free to UK addresses, and there is no minimum spend. We take 1–3 working days to prepare an order, and delivery to most UK addresses then takes 3–7 working days.
Last updated: 12 November 2026
What delivery costs
Nothing. There is one option at checkout, Free Standard Delivery, and it is £0.00 on every order, large or small. Prices are in pounds sterling (£), and any applicable taxes are already included — nothing is added at checkout.
How long it takes
| Stage | Time |
|---|---|
| Packing your order | 1–3 working days |
| On the road to most UK addresses | a further 3–7 working days |
| Longest usual total | 10 working days |
A working day is Monday to Friday, not counting bank holidays.
Parcels for the Scottish Highlands and Islands and for Northern Ireland can take a little longer. An order placed at a weekend or on a bank holiday starts its preparation time on the next working day.
Delivery area
Our delivery area is England, Scotland, Wales and Northern Ireland; the Isle of Man and the Channel Islands are outside it for now.
Following your parcel
Your tracking number arrives by email when the parcel leaves us. The stages a parcel passes through, and what to do when it seems stuck, are set out on the Track your order page.
Ordering for Christmas
Ten working days is a long time in December, so order early. Our Christmas delivery dates page gives the suggested order-by date for the year, a working-day calendar and advice for the Highlands, the Islands and Northern Ireland. If you are buying an advent calendar from Christmas Stockings & Advent Calendars, remember that it needs to arrive before 1 December.
If something goes wrong
If anything arrives damaged, faulty or different from what you ordered, we put it right: send us your order number and a photo by email and we replace the item or refund it. If your tracking has not moved for five working days, or 10 working days have passed since you ordered, write to support@maysparlour.co.uk and we will trace the parcel. More answers are in the FAQ, and the full terms are in our Shipping policy. Sending something back is covered on the Returns & refunds page.