About us

About May's Parlour

A UK online Christmas shop for every room of the house, with free UK delivery on every order and free 30-day returns.

  • Twelve departments
  • Free UK delivery
  • Open all year round
Wrapping a glass bauble in tissue paper at a packing bench

May's Parlour is an online Christmas shop for UK homes, open all year round. Twelve departments cover the whole of Christmas at home, from the tree and its lights to the table, the stockings and the wrapping paper. We deliver every order free to UK addresses, and there is no minimum spend. Returns are free for 30 days after delivery, provided the item is unused and still in its original packaging.

Christmas, all through the house

A parlour is the room a house keeps for company: the one with the fire lit, the tree in the corner and the door open to visitors. That is the picture behind this shop. We have arranged it the way a house is dressed for Christmas, room by room and moment by moment, so that you can find what you came for without wading through everything else.

Start with Christmas Trees, Christmas Lights and Christmas Tree Decorations; dress the door and the mantelpiece from Christmas Wreaths & Garlands; then move on to the table, the stockings and the presents. All twelve departments are on the Shop by department page.

What you can count on

  • Delivery that costs nothing. We deliver every order free to UK addresses, and there is no minimum spend. We take 1–3 working days to prepare an order, and delivery to most UK addresses then takes 3–7 working days.
  • Thirty days to decide. Returns are free for 30 days after delivery, provided the item is unused and still in its original packaging. Email us and we send a prepaid returns label; you don't have to give a reason.
  • Straight answers about Christmas delivery. Each year we publish a suggested order-by date with the working-day sums behind it on our Christmas delivery dates page. It is a suggestion, and we say so; we don't promise what a carrier in December can't.
  • Plain prices. Prices are in pounds sterling (£), and any applicable taxes are already included — nothing is added at checkout.
  • Real help by email. Support is by email at support@maysparlour.co.uk; replies go out within 1 working day (Monday to Friday). There is no phone line, which means every conversation is in writing and easy to refer back to.

Useful as well as pretty

A Christmas shop should help with the practical questions too. Our Christmas tree calculator works out how many lights and baubles a tree of any height needs. The Christmas countdown shows the sleeps left until Christmas Day and the key dates of the season. And our Christmas Guides deal with the questions that come up every winter, such as what size tree will fit, how to use lights safely and whether wrapping paper can be recycled. Each guide names its sources and shows when it was last updated.

What you won't find here

We are an online shop only, so there is no showroom to visit. You won't find countdown timers hurrying you towards the checkout either. The only countdown here is the one to Christmas Day.

Questions? See the FAQ or go to Contact us. The facts on this page are also set out as a one-page summary on the shop facts page.

Our promises at a glance

  • Free UK delivery

    Delivery is free on every order to UK addresses, with no minimum spend and tracking by email.

    Delivery details
  • Free 30-day returns

    Changed your mind? Send unused items back within 30 days of delivery with a prepaid label.

    Returns & refunds
  • Honest dates

    We publish how long orders take and a plain order-by suggestion for Christmas, with no promises we cannot keep.

    Christmas delivery dates
  • Real help by email

    Questions about an order? We reply within 1 working day, Monday to Friday.

    Contact us

Planning ahead?

Our Christmas Guides cover tree sizes, how many lights you need, light safety, wrapping-paper recycling and setting the table.